Shipping Policy
Welcome to Ranka Jewellers Online. We strive to provide you with exceptional service and timely delivery of your precious jewellery. Please review our shipping policy to understand the terms and conditions associated with your purchase.
Domestic Shipping
Shipping Charges:
- We offer standard shipping on all orders within India.
- Express shipping options are available at an additional cost. Charges will be calculated at checkout.
Delivery Time:
- Standard shipping typically takes 5-7 business days.
- Express shipping takes 2-4 business days.
Order Processing:
- Orders are processed within 1-2 business days. You will receive a confirmation email with tracking details once your order is shipped.
- Custom or made-to-order items may take longer to process. Estimated delivery times for these items will be provided at the time of purchase.
Packaging and Handling
- All jewellery is carefully packaged to ensure it arrives in perfect condition. Our packaging includes a jewellery box and protective wrapping.
- For high-value items, we may require a signature upon delivery.
Tracking Your Order
Once your order is shipped, you will receive an email with a tracking number. You can track your order through our website or the carrier’s website.
Address Changes and Order Cancellations
If you need to change the shipping address or cancel your order, please contact us within 24 hours of placing the order. Once the order is processed, we may not be able to make changes.
Lost or Damaged Shipments
If your order is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your items.
Contact Us
If you have any questions or concerns about our shipping policy, please contact our customer service team at support@rankajewellersonline.com
Thank you for shopping with Ranka Jewellers Online. We appreciate your business and are committed to delivering your jewellery with care and precision.
