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Cancellation and Returns Policy

Our Cancellation and Returns Policy is designed to provide you with clear guidelines on canceling your order and returning products. Please review the following information carefully.


You have the option to cancel your order before it is dispatched, typically within 3 days of your purchase. To initiate a cancellation, please contact our customer service team at We will provide you with detailed instructions on how to proceed. If your order has already been shipped, please proceed to the Returns section for further assistance.


If your order has been shipped and you wish to return the product, you have up to 14 days from the date of delivery to do so. We offer a full refund for returned items meeting our return policy criteria. To initiate a return, please contact our customer service team using the aforementioned contact details. We will provide you with detailed instructions on how to return the product. Additionally, we offer a complimentary pick-up service from your location at a time convenient for you.

Upon receiving your returned item, our Quality Assurance department will carefully review it to ensure it meets our standards and return policy.

1000+ Designs per category
BIS Hallmark Jewellery
100% Transparency in Payment
A legacy of trust since 1879
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